Thank you for using Interview Online Ltd. We are committed to protecting your privacy and rights and, for that reason, we have adopted these terms and conditions (the “T&Cs”) to observe in or with regard to our data collection and disclosure practices for our website and the products and services we provide through our website and underlying technology (collectively, the “Services”). These T&Cs apply to information collected via online use of all of the products, services and websites offered by Interview Online Ltd or its subsidiaries or affiliated companies, as well as to communications with Interview Online Ltd via email. The term “interviewing companies” as used herein shall include any third-party designees or others operating on their behalf.
All information included on the Interview Online Ltd site is intended for information purposes only and does not represent advice. We make no representations or warranties as to the accuracy of the information contained on the Interview Online Ltd site, and you should take appropriate precaution to verify it.
We cannot agree that the service will be fault free. If a fault occurs in the service we will attempt to correct the fault as soon as we reasonably can. Your access to the site may be occasionally restricted to allow for repairs or maintenance.
The following Terms and Conditions govern your use of this Web Site (the “Interview Online Ltd site”) and your relationship with Interview Online Ltd (“we/us”). By using the Interview Online Ltd site you agree to be bound by these Terms and Conditions. These Terms and Conditions may change without further notice to you and we recommend you check the Terms and Conditions when you use the Interview Online Ltd site.
If you do not agree with these T&Cs, you may not use the Services or our website. Information gathered through the Services may be transferred, used, and stored in the United Kingdom and in foreign jurisdictions in which we, our agents, customers and other users of the Services are located. If you access the Services, you consent to the transfer, use and storage of your Personal Information (as defined below) in those jurisdictions. The data protection and other laws of the United Kingdom and other countries might not be as comprehensive as those in your country.
You further agree that all transactions relating to the Services or our website shall be deemed to have occurred in the United Kingdom.
If you register with us you confirm that you are at least eighteen years of age. The details provided by you on registration or at any time are important. The registered user undertakes to ensure that they are correct and complete. You undertake to inform us immediately of any changes to the information you provided when registering by updating your personal details.
- Password and Security
When you register to use the Interview Online Ltd site you may be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. Please note that you will be responsible for activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately.
- Collection of Personal Information
We collect Personal Information in connection with our Services. When we use the term “Personal Information” we are talking about information that can be used to identify an individual and may include, but is not limited to, your name, address, email address, phone number (or other government-issued identification number) and any profile information you choose to submit through our website. Given that companies use our Services to interview job candidates remotely, the term “Personal Information” may also include, but not be limited to, your image (still and video), photograph and likeness and your voice, work history, knowledge, skills, abilities, resume data, work style and answers to interview questions. If you are a resident of the European Union, we will also treat your IP address as Personal Information.
Interview Online Ltd may also collect non-Personal Information (aggregate, non-individually identifiable or demographic). An example of non-Personal Information would be system-related information such as IP addresses (unless you are a resident of the European Union), use information, browser and browser speed, bandwidth of your Internet connectivity, general location of your server and the pages of our site that were viewed during a visit. We use this information for internal purposes to help us diagnose problems, monitor traffic patterns and otherwise continually improve our Services.
When you access the Services through an interviewing company’s or your company’s or personal website or linked web pages your Personal Information may be disclosed to us and/or the relevant interviewing company or your company. In that case, the use of your Personal Information by the interviewing company or your company will be subject to their privacy T&C. Furthermore, the Services may provide links to third party sites, such as the websites of interviewing or training companies. We are not responsible for the privacy policies, practices or the content of websites owned by others that you may link to or that may be linked from the Services. Accordingly, we encourage you to review the privacy policies and terms of service of those websites so that you understand how those websites collect, use and share any Personal Information.
- Use of Personal Information
Only the interviewing company, your company, authorized Interview Online Ltd employees and service providers and authorized designees of the interviewing company or your company have access to Personal Information. Interview Online Ltd uses the Personal Information to assist us in setting up accounts; improving online operations; processing transactions; providing customer service; providing you with newsletters, RSS feeds, and/or other communications or services which you have signed up for or otherwise agreed to receive; sending account- or transaction-related communications such as welcome letters and transaction confirmations; performing research and analysis aimed at improving our products, services and technologies; and managing our systems. We will only use your Personal Information in the way we specified when it was collected (including as described in these T&Cs). If we use Personal Information in a manner different than the purpose for which it was collected (including as described in these T&Cs), then we will ask for your consent prior to such use. If we propose to use Personal Information for any purposes other than those described in these T&Cs, then you may opt out of the use of Personal Information for those other purposes by e-mailing us at[email protected]. We will retain your information for as long as your account is active or as needed to provide you with the Services or as we deem necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you with the Services, please contact us at [email protected]
- Disclosure of Personal Information
We do not share, sell, rent or trade your Personal Information with third parties other than as disclosed within these T&Cs.
We may disclose Personal Information and non-Personal Information to other users of the Services (for instance, to interviewing companies if you are a job candidate) and to service providers and other agents engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics) or on behalf of the interviewing companies. We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues.
We may also disclose non-Personal Information to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications. We do not sell, rent, share or trade your Personal Information to third parties for marketing purposes unless you have granted us permission to do so.
- Audio and Video Recordings of Interviews
Companies use our Services to interview job candidates remotely. The interviewer asks the job candidates’ questions via the use of selected Avatars and the job candidates provide answers during the interview via their personal or company webcam. Audio and video recordings of those interviews are made available to the respective company conducting the interviews. The recorded interviews are stored for the period of time dictated by the interviewing company or our internal policy, after which time they will be deleted unless the interviewing company has chosen to archive the information for a longer period.
It is expressly stated that the candidate is solely responsible for accessing the use of computer equipment and internet bandwidth connectivity sufficient to enable video streaming uploading of appropriate quality for storage and review. Interview Online Ltd is not a data controller of any information recorded in an interview. Interview Online Ltd simply acts as a data processor that facilitates the recording of the data and transmits any personal data contained in the interview from the candidate to the interviewer. We maintain a copy of the interview on the hosting servers of our hosting partners for controlled access by the nominated representative of the interviewer. Candidates wishing to raise any issues with regard to the interview should contact the interviewing company, as the interviewing company is the data controller of the interview. The use and disclosure by interviewing companies (and their agents and service providers) of Personal Information contained in a recorded interview is governed by the applicable interviewing company’s privacy T&Cs, not by this Privacy T&Cs.
- Accessing and Updating Personal Information
When you use our Services, we make good faith efforts to provide you with access to your Personal Information and either to correct or amend this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for some other reason as permitted in these T&Cs. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required. In any case, where we provide information access, amendment and/or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please e-mail us at [email protected] with any questions, if you need assistance accessing or changing your Personal Information, or if you would like to have your Personal Information deleted. We will attempt to respond to your request within thirty (30) days. You may also email us at [email protected] if you would like to opt out of having your Personal Information shared with third parties other than our service providers and other agents (or disclosures permitted under these T&Cs, such as disclosures we deem necessary to enforce our terms and conditions or to comply with legal or regulatory requirements). Please be aware, however, that if you delete your Personal Information or opt out of our sharing it, you may not be able to continue to use the website or the Services.
- International Users
By visiting our website and by providing us with your Personal Information or data, you acknowledge and agree that due to the international dimension of Interview Online Ltd we may use the Personal Information or data collected in the course of our relationship for the purposes identified in these T&Cs or in our other communications with you, including the transmission of information outside your resident jurisdiction. In addition, please understand that such Personal Information and data may be stored on servers located in the United Kingdom and other countries. By providing us with your Personal Information or data, you consent to the transfer of such data.
We do not knowingly or specifically collect Personal Information from users under 16 years of age. We do not authorize users under 16 years of age to use the Services or our website. If we learn that we have collected Personal Information on a child under the age of 16, we will delete that data from our systems.
- Information Security
Interview Online Ltd uses reasonable efforts to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and/or destruction. We have built our entire technology system so that neither interviewing companies nor job candidates can access company or candidate information without an appropriate password. In addition, we utilise Secure Socket Layer (SSL) encryption technology when data is transmitted over the Internet, and have installed firewalls to help prevent external access into our network. In addition, our servers are hosted at a leading third-party facility for added security and reliability. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.
We restrict access to Personal Information to Interview Online Ltd employees, contractors, service providers and agents who need to know that information in order to operate, develop or improve our Services or website. These individuals are bound by confidentiality and privacy obligations consistent with these T&Cs and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
- Sale of the Business
Interview Online Ltd reserves the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company, or in the unlikely event of a bankruptcy, liquidation or receivership of our business, provided that the third party agrees to adhere to the terms of these T&Cs. You will be notified via prominent notice on our website for thirty (30) days of any such change in ownership or control of your Personal Information.
- Your Privacy Rights
As stated in our T&Cs, we do not share information with third parties for their own direct marketing purposes unless you affirmatively agree to such disclosure — typically by opting in to receive information from a third party. If you do ask us to share your information with a third party for its marketing purposes, we will only share information in connection with that specific situation, as we do not share information with any third party for their own direct marketing purposes on a continual basis. To prevent disclosure of your Personal Information for use in direct marketing by a third party for its own purposes, do not opt in to such use when you provide Personal Information on one of our sites. Please note that whenever you opt in to receive future communications from a third party, your information will be subject to the third party’s privacy T&Cs. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy T&Cs of any party that collects your information to determine how that entity will handle your information.
- Changes to these T&Cs
Interview Online Ltd reserves the right to change these T&Cs at any time. In particular, and without limiting the foregoing, we may modify these T&Cs to reflect changes in the way we collect, use or disclose information, or to reflect changes in privacy laws, regulations and/or industry standards. We encourage you to review these T&Cs when accessing the Services.We may update these T&Cs to reflect changes to our information practices. If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. Your continued use of the Interview Online Ltd website or the Services after any notice will signify and confirm your assent to those changes. However, we will not apply any material changes to Personal Information collected prior to the posting of such changes without obtaining your affirmative consent.
You can also check the “Last Updated” date at the top of these T&Cs to see when the T&C was last changed. We encourage you to check this Privacy T&C from time to time to familiarize yourself with the most recent version of these T&Cs.
To ask questions about our T&Cs or to lodge a complaint, contact us at:
Interview Online Ltd
Attn: Privacy Matters
Email: [email protected]
If we receive a complaint or grievance from you, we will respond to you within thirty (30) days and will use reasonable efforts to investigate and resolve the complaint or dispute. Please note for reference purposes that our Data Protection Registration number is: ZA044998
- Goods and Services
Registered users of the Interview Online Ltd site may be able to purchase goods and services from us or our related companies. This should not be confused with the purchase of goods and services from third party sites linked to the Interview Online Ltd site. No offer is made through the Interview Online Ltd site and we reserve the right to reject your offer for any reason. Prices and availability of goods and services are subject to change. Prices for relevant ‘purchase periods’ must be paid in advance of use of the platform. A ‘purchase period’ will begin 16 days after registration, subject to payment being received. In the event that we are unable to supply you with the goods or services you will either receive a refund or an extension to your ‘purchase period’.
While we try and ensure that all prices on the Interview Online Ltd site are accurate, errors may occur. If we discover an error we shall inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel within 7 days of purchase and you have already paid for the goods or services, but not yet used the platform, you will receive a full refund. If you have commenced use of the platform, you will have been deemed to have accepted the purchase period.
Specific terms and conditions may apply to these purchases. Those specific terms and conditions incorporate these Terms and Conditions. If these purchases are with one of our related companies, the name of that company shall be included in the expressions “we/us” in these Terms and Conditions. In case of conflict, the specific terms and conditions shall apply. In relation to some users you may have a statutory right to cancel a good or service within a certain period. Nothing in these Terms and Conditions excludes that statutory right.
- Third Party Sites
The Interview Online Ltd site contains links to third party resources on the Web. We do not endorse, approve or sanction (unless otherwise stated) nor are we responsible for any third party’s products, services, acts or omissions. Interview Online Ltd may receive a commission from third-party suppliers for the provision of services to members but we do not act as agent for or on behalf of the third party to whom we provide links or with whom we may have a commercial arrangement. Accordingly, neither party may incur any debt or liability on behalf of the other party.
Interview Online Ltd may have a financial arrangement with providers on products sold to members by third-parties. However, please note that the information contained throughout this website does not constitute financial, investment or tax advice and should in no way under any circumstances be construed as such. Interview Online Ltd is not FSA registered and therefore does not provide advice on any particular financial products through the Interview Online Ltd website. Clicking on any of the links contained throughout the website may direct you away from this website, and your use of any external sites accessed via this website is entirely at your own risk. It remains the responsibility of individual members to verify these facts before entering into any financial commitments or agreements. We accept no responsibility for any of the services featured on any of the external sites and any losses you may suffer arising through the use of any of those services.
- Our Liability
Whilst we endeavour to ensure that information on the Interview Online Ltd site is correct, and that technology used in the provision of services is ‘fit for purpose’, we shall not be liable for any damages arising from the use or inability to use the Interview Online Ltd site or any information contained on it or from any action or decision taken as a result of using the Interview Online Ltd site or any such information.
To the maximum extent permitted by applicable law we disclaim liability for all implied or statutory warranties and conditions. To the maximum extent permitted by applicable law, in no event shall we, nor our employees, affiliates, agents or other representatives, be liable for any special, indirect or consequential damages whatsoever including without limitation damages for loss of profits, loss of confidential or other information, loss of job opportunity, business interruption arising from or in connection with the use of the Interview Online Ltd site or otherwise in connection with the provision of goods and services under these Terms and Conditions. Nothing in this clause affects our liability for death or personal injury arising from our negligence, or our liability in relation to any fraudulent misrepresentation.
You hereby undertake, as a condition of use of the Interview Online Ltd site, to indemnify us against any loss or damage suffered by us as a result of any breach by you of any of these Terms of Conditions.
- Viruses and Hacking
You must not misuse our site by knowingly introducing viruses, Trojans or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer, or database connected to our site.
We will not be liable for any loss or damage caused by viruses or any other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of our site or to your downloading any material posted on it, or any website linked to it.
We may terminate your use of the Interview Online Ltd site at any time without notice.
Specifically, but not exclusively, your subscription and use of this site may be terminated if you do not pay your fees or charges as agreed or within 7 days of notice of termination.
Please note that you have 7 days post payment to cancel your activation fee; thereafter there is no refund of any monies for any transaction undertaken or purchases made, including question credits. Interview ‘credits’ purchased by you / your company but not yet used will be available for use on a roll-over basis for one activation period only. There is no refund on ‘unused’ or ‘unwanted’ interview purchases beyond this roll-over option..
These Terms and Conditions and any disputes arising from or in connection with them shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts. We do not make any promise that the materials on the Interview Online Ltd site are appropriate or available for use in locations outside the United Kingdom and using the Interview Online Ltd site from territories where its use or material or contents is unlawful is prohibited.
The Interview Online Ltd site is owned and operated by Interview Online Ltd. The registered office address for Interview Online Ltd is 32 The Glen, Spital, Wirral, CH63 9AL
|Company Name||Registered Number|
|Interview Online Ltd||08397826|